Overview

At farmhousekitchenandbath.shop, we are committed to providing our customers with a simple, reliable, and convenient shopping experience. This Shipping Policy explains our shipping methods, processing times, delivery estimates, tracking procedures, and other important information related to your order.

By placing an order with farmhousekitchenandbath.shop, you acknowledge and agree to the shipping terms described below.

Our goal is to ensure that your products arrive safely and efficiently while providing clear expectations throughout the delivery process. A detailed shipping policy helps customers understand shipping costs, processing timelines, delivery expectations, and possible delays.

Free Standard Shipping

farmhousekitchenandbath.shop provides FREE standard shipping on all orders.

Customers do not need to meet any minimum purchase requirement to qualify for free standard shipping.

All eligible orders placed through our website will automatically receive free standard shipping during checkout.

Order Processing Time

After your order is successfully placed and payment has been confirmed, our team begins preparing your order for shipment.

Orders are generally processed within:

1–3 business days

Processing includes:

• Order verification

• Product preparation

• Quality inspection

• Packaging

• Shipment arrangement

Please note that processing time does not include the shipping transit period.

Orders placed during weekends, public holidays, promotional periods, or high-volume shopping seasons may require additional processing time.

Delivery Time

After your order has been processed and shipped, the estimated delivery time is:

15–20 business days

Delivery timeframes are estimates and begin after the order has been shipped.

The total estimated timeframe from order placement to delivery may vary depending on processing time, shipping location, carrier performance, and external circumstances.

While we make every effort to deliver orders within the estimated timeframe, delivery dates are not guaranteed due to factors outside of our reasonable control.

Possible delays may occur due to:

• Weather conditions

• Transportation interruptions

• Carrier delays

• Customs processing

• Public holidays

• Incorrect shipping information

• Other unexpected circumstances

Shipping Confirmation and Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing available tracking information.

Please allow some time for tracking information to become active after shipment.

Customers can use the tracking number provided in the shipping confirmation email to monitor their order status.

If you do not receive your shipping confirmation email, please check your spam or promotional folders before contacting us.

Shipping Address Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

Please carefully review your:

• Full name

• Shipping address

• Apartment or unit number

• Postal code

• Contact information

farmhousekitchenandbath.shop is not responsible for delivery delays, failed deliveries, or additional shipping costs caused by incorrect or incomplete information provided by the customer.

If you notice an error in your shipping information after placing an order, please contact us as soon as possible:

Email: info@farmhousekitchenandbath.shop

We will make reasonable efforts to assist you if your order has not yet been processed.

Order Changes and Cancellation Requests

If you need to make changes to your order or request cancellation, please contact us as soon as possible after completing your purchase.

Once an order has entered the processing or shipping stage, we may no longer be able to modify or cancel the order.

If the order has already been shipped, customers may need to follow our Return and Refund Policy after receiving the package.

Lost, Missing, or Delayed Packages

farmhousekitchenandbath.shop works with reliable shipping partners to deliver orders safely. However, once a package has been shipped, delivery is handled by the shipping carrier.

If your package is delayed, please:

1. Check your tracking information.

2. Allow additional time for carrier updates.

3. Contact us if the package has not arrived within a reasonable timeframe.

We will work with you and the shipping carrier to investigate delivery issues and provide assistance where possible.

Damaged Packages

We carefully package products to reduce the risk of damage during transportation.

If your order arrives damaged, please contact us within 7 days of delivery.

Please provide:

• Order number

• Description of the issue

• Photos showing the damaged packaging and product

Our customer service team will review your request and determine the appropriate solution, which may include replacement, refund, or other assistance.

Incorrect or Missing Items

If you receive an incorrect item or your order is missing products, please contact us promptly at:

Email: info@farmhousekitchenandbath.shop

Please include:

• Order number

• Product details

• Photos if applicable

We will review your request and work to resolve the issue as quickly as possible.

Customs, Duties, and Taxes

For shipments that may involve customs procedures, customers are responsible for complying with applicable import requirements.

Any duties, taxes, fees, or charges imposed by government authorities may be the responsibility of the customer where applicable.

Customs processing times may vary and are outside the control of farmhousekitchenandbath.shop.

Delivery Delays

Although we strive to provide accurate delivery estimates, some delays may occur due to circumstances beyond our control.

Examples include:

• Severe weather events

• Natural disasters

• Transportation disruptions

• Carrier operational issues

• Government restrictions

• Customs delays

• High seasonal demand

In such situations, farmhousekitchenandbath.shop will provide reasonable assistance but cannot guarantee delivery dates affected by external events.

Address Changes After Shipment

Once an order has been shipped, we are generally unable to change the delivery address.

Customers are responsible for ensuring that all shipping information is correct before completing checkout.

If a package cannot be delivered due to an incorrect address, additional shipping arrangements may be required.

Returns Related to Shipping

If you need to return a product, please refer to our Return and Refund Policy for detailed information regarding eligibility, procedures, and refund requirements.

Shipping-related issues, including damaged products, incorrect items, or defective products, will be handled according to our return procedures.

Customer Support

If you have any questions about your order, shipping status, or delivery information, please contact our customer service team:

farmhousekitchenandbath.shop

Email: info@farmhousekitchenandbath.shop

Our team is committed to providing helpful support and ensuring a smooth delivery experience.

Policy Updates

farmhousekitchenandbath.shop reserves the right to update or modify this Shipping Policy at any time to reflect changes in our shipping practices, business operations, or legal requirements.

Any updates will be posted on this page and become effective immediately after publication.

Thank you for choosing farmhousekitchenandbath.shop. We appreciate your trust and look forward to delivering quality products to your home.